Hardware Assembly

• Hardware Connection

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  Camera Stand

  Click here to view the video on YouTube.

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  Tablet Holder (Optional)

  The AI recognition tablet can be placed on top of the camera stand or placed next to the stand with the iPad POS. You would only need to assemble the tablet holder for placing on top of the camera stand.

  
  If you need to assemble the tablet holder, please refer to the following video:

  Click here to view the video on YouTube.

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  USB Mini Docking Station
  

  Please make sure to connect the Tablet (USB-C) and Camera (USB-A) to the USB hub first before plugging the power.

  Click here to view the video on YouTube.

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Android Tablet Setup

Supported Android tablets : Xiaomi 5 Pad, Xiaomi 6 Pad.
You can download Visagent Android apk here:

• Installing VisAgent

  Click here to view the video on YouTube.

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• iPad POS Bluetooth Pairing

  Click here to view the video on YouTube.

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Using VisAgent

In this section, we will show how to create a new product/SKU, capture images for AI recognition and additional features of VisAgent.

• Product Enrollment

  Click here to view the video on YouTube.
  

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• VisAgent Features

  Click here to view the video on YouTube.

   

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  Multi-Tray Checkout

  For situations where customers are buying large number of items and are unable to fit all items unstacked on one tray. We show two scenarios on how to checkout using multi-tray methods.

  Click here to view the video on YouTube.

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Self-Test Mode using VCMS

You can test AI recognition without an Android tablet by using our web service on VCMS.
VCMS: https://vcms.viscovery.com/

• Product Enrollment

  Click here to view the video on YouTube.

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Troubleshooting

• Unable to open camera

  After logging into VisAgent, if you encounter an issue with authorizing the camera and see an error message.

  Click here to view the video on YouTube.

  * You might need to redo this step when the tablet is powered off entirely and re-started.
  In normal operation, camera will stay connected if VisAgent app is only minimized or restarted.

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• Unable to send results to POS

  After clicking on confirm and send, iPad POS does not receive the recognition result product codes.

  Click here to view the video on YouTube.